Whilst we generally aim to dispatch items within 2-3 days of receiving and order, some items may need to be made to order so please allow 5 working days for dispatch.
Delivery within Japan is ￥400 for all orders up to a value of ￥6000. Delivery for orders over ￥6000 is free. All deliveries are sent by recorded mail and customers will be given a tracking number when they receive confirmation that their item has been shipped. Please allow 2-3 days for delivery.
For deliveries outside of Japan, a flat rate of ￥800 is applied. Deliveries are made by recorded airmail and customers will be given a tracking number when they receive confirmation that their item has been shipped. Please allow 7-14 days for delivery.
We very much hope that you'll be delighted with your items, but in the case that you are not satisfied with your purchase, please contact us within 7 days of receipt of the item to arrange an exchange or refund. Please fill out the contact form on the Connect page, or e-mail us at firstname.lastname@example.org, describing the item/s purchased and the reason for the return. We will contact you to arrange return of the items and either an exchange or a refund. Please note that customers are responsible for postage costs when returning items.